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F A Q

Frankie + Rose Shipping FAQ

     

Free Delivery on all orders within New Zealand over $100.

Domestic orders within NZ under $100 have a flat rate of $9.00

Rural Delivery under $100 has a flat rate of $10

We do not currently offer Saturday Delivery.

As all our candles are hand poured right here in the beautiful Waikato, all orders are dispatched within 4 business days of receiving order.

If your needing an order sooner, please send us an email first.

Parcels are sent via Fastway Couriers.

Please be advised that parcels will be delivered to the address entered at the checkout.  Any parcels that are returned to Frankie and Rose because the delivery address has been entered incorrectly will incur an additional delivery charge.  Any deliveries accepted by a person residing at the address provided are the customer's responsibility.

International Orders: We do ship internationally, please send us an email - frankieandrosenz@gmail.com