SHIPPING + RETURNS
NEW ZEALAND WIDE SHIPPING
As all our candles are hand poured right here in the beautiful Manawatu, all orders are dispatched within 5 business days of receiving order.
NZ Wide - 1-3 day delivery (not including order processing time) $7.50
Free Delivery on all orders within New Zealand over $150
RETURNS AND REFUNDS
All items purchased from Frankie and Rose Co are hand made to the highest quality humans can make. All of our beautiful items are quality checked before being sent. However, unfortunately from time to time your items may be damaged during shipping.
If any breakages occur during shipping please contact us through at firstname.lastname@example.org within 72 hours of your receiving your parcel. Refunds will be processed and given at our discretion.